Privacy notice for Flying High Trust and Flying High Futures website and booking system

Under data protection law, individuals have a right to be informed about how the organisation uses any personal data that we hold about them. We comply with this right by providing ‘privacy notices’ (sometimes called ‘fair processing notices’) to individuals where we are processing their personal data.

This privacy notice explains how we collect, store and use personal data about individuals who register on our website for access to training, events and professional development.

We, the organisation, are the ‘data controller’ for the purposes of data protection law.

Our data protection officer is Nick Layfield (see ‘Contact us’ below).

The personal data we hold

We process data relating to those we employ, or otherwise engage, to work as part of or engage with our organisation. Personal data that we may collect, use, store and share (when appropriate) about you includes, but is not restricted to:

• Contact details e.g. full name, school of employment, email address, postal address and phone number
• For paid for CPD we may require school payment details to enable payment processing and/or to enable invoices to be raised and receipts issued
• Teacher Registration Number (TRN)
• Next of kin and emergency contact numbers
• Qualifications and employment records – certificates of attendance/completion where appropriate
• Performance information
• Photographs (for use on the website, permission will be requested from individuals)

We may also collect, store and use information about you that falls into “special categories” of more sensitive personal data. This includes information about (where applicable):

• Race, ethnicity, religious beliefs, sexual orientation and political opinions
• Trade union membership
• Health, including any medical conditions, and sickness records
• Access requirements for attendees of training sessions and events
• Dietary requirements for any in-person sessions where catering may be provided

Why we use this data

The purpose of processing this data is to help us run the organisation and services we deliver for NQTs, including to:

• Book a place at a particular session
• Send pre-course confirmation information and event logistics
• Communicate any updates/changes to the programme
• Share related opportunities you may be interested in
• Monitor attendance to enable reporting on engagement at a school level
• Register you for your professional development or with an external body where external certification is provided
• Enabling key programme information to be shared with you
• Submission of results/outcomes relating to your programme/course/network
• Enable equalities monitoring
• Improve the management of workforce data across the sector

Our lawful basis for using this data

We only collect and use personal information about you when the law allows us to. Most commonly, we use it where we need to:

• Fulfil a contract we have entered into with you
• Comply with a legal obligation
• Carry out a task in the public interest
• Deliver a service you have registered for as part of your professional development

Less commonly, we may also use personal information about you where:

• You have given us consent to use it in a certain way
• We need to protect your vital interests (or someone else’s interests)
• We have legitimate interests in processing the data

Where you have provided us with consent to use your data, you may withdraw this consent at any time. We will make this clear when requesting your consent, and explain how you go about withdrawing consent if you wish to do so.

Some of the reasons listed above for collecting and using personal information about you overlap, and there may be several grounds which justify the school’s use of your data.

Collecting this information

While the majority of information we collect from you is mandatory, there is some information that you can choose whether or not to provide to us.

Whenever we seek to collect information from you, we make it clear whether you must provide this information (and if so, what the possible consequences are of not complying), or whether you have a choice.

How we store this data 

Personal data is stored in line with our Data Protection Policy.

We create and maintain a record for all schools registered with us and a log of engagement for individual staff. The information contained in this file is kept secure and is only used for purposes directly relevant to your registration and professional development.

Once your engagement with us has ended, we will retain this file and delete the information in it in accordance with appropriate body requirements.

Data sharing

We do not share information about you with any third party without your consent unless the law and our policies allow us to do so.

Where it is legally required, or necessary (and it complies with data protection law), we may share personal information about you with:

• Our local authority – to meet our legal obligations to share certain information with it, such as safeguarding concerns
• The Department for Education
• Educators and examining bodies
• Our regulator Ofsted
• Suppliers and service providers – to enable them to provide the service we have contracted them for, such as
• Programme Quality Assurance by an external person/organisation
• Our auditors
• Security organisations
• Professional advisers and consultants
• Police forces, courts, tribunals
• Professional bodies

Transferring data internationally

Where we transfer personal data to a country or territory outside the European Economic Area, we will do so in accordance with data protection law.

Your rights

How to access personal information we hold about you

Individuals have a right to make a ‘subject access request’ to gain access to personal information that the school holds about them.

If you make a subject access request, and if we do hold information about you, we will:

• Give you a description of it
• Tell you why we are holding and processing it, and how long we will keep it for
• Explain where we got it from, if not from you
• Tell you who it has been, or will be, shared with
• Let you know whether any automated decision-making is being applied to the data, and any consequences of this
• Give you a copy of the information in an intelligible form

You may also have the right for your personal information to be transmitted electronically to another organisation in certain circumstances.

If you would like to make a request, please contact our data protection officer.

Your other rights regarding your data

Under data protection law, individuals have certain rights regarding how their personal data is used and kept safe. You have the right to:

• Object to the use of your personal data if it would cause, or is causing, damage or distress
• Prevent your data being used to send direct marketing
• Object to the use of your personal data for decisions being taken by automated means (by a computer or machine, rather than by a person)
• In certain circumstances, have inaccurate personal data corrected, deleted or destroyed, or restrict processing
• Claim compensation for damages caused by a breach of the data protection regulations
• To exercise any of these rights, please contact our data protection officer.

Complaints

We take any complaints about our collection and use of personal information very seriously.

If you think that our collection or use of personal information is unfair, misleading or inappropriate, or have any other concern about our data processing, please raise this with us in the first instance.

To make a complaint, please contact our data protection officer.

Alternatively, you can make a complaint to the Information Commissioner’s Office:

• Report a concern online at https://ico.org.uk/concerns/
• Call 0303 123 1113
• Or write to: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Contact us

If you have any questions, concerns or would like more information about anything mentioned in this privacy notice, please contact our data protection officer:

Nick Layfield  Data Protection Officer   nlayfield@flyinghightrust.co.uk

0115 9891915

This notice is based on the Department for Education’s model privacy notice.